Q: Where are your tools manufactured?
A: Our tools are sourced from reputable manufacturers that meet our high standards for durability and quality control. All items are quality checked at our facility in Somerset.
Q: Do your tools come with a warranty?
A: Yes, we offer a 1-year warranty against manufacturing defects on all our garden tools. Please contact support if you encounter any issues.
Q: How can I contact Greenforge Garden Tools Ltd?
A: You can email us at greenforge@greenforgegardentoolsltd.com or call +44 7962557170.
Q: What do I do if my order arrives damaged?
A: Please contact us immediately within 48 hours of delivery with photos of the damaged product and packaging. We will arrange a replacement or refund.
Q: Can I change my delivery address?
A: If you need to change your address, please contact us strictly within 2 hours of placing the order. Once the order is dispatched, we cannot change the address.